Service Strategies-MEA has provided training and career development programs for service and support professionals for more than fifteen years. Our course content and instructor expertise sets our career development and training programs apart from anything else in the industry. We help you gain measurable results through our collaborative process of setting expectations, measuring performance and reinforcing behaviors. In addition, our programs prepare students for certification under the globally accepted Service Capability & Performance (SCP) Career Certification credential.

Service Strategies-MEA can help your organization achieve real, measurable results through our structured training and career development process. Whether you are defining current business challenges, searching to measure ROI, selecting courseware or looking to define an observation and reinforcement process, we can help.
 

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